Enabling Product Innovation

We developed an on-demand product training program to enhance training efficiency and scalability.

At a Glance

Onboarding & Training, Talent Development, Process Design, Change Management, Project Management

Summary

Kahua, a project management platform provider, needed to streamline the implementation, configuration, and adoption of its platform. Elevos created an on-demand product training program. Now, Kahua efficiently scales its business by offering on-demand training to its customers, partners, and employees.

Metrics

80%

decrease in workload to administer training

XX

videos created

XX

increase in training completion

XX

partners utilizing the new training program

Background

Kahua, a project management platform provider, faced the challenge of effectively training its customers, partners, and employees on its platform, which streamlines collaboration on major construction projects. The traditional instructor-led training approach was time-consuming and not scalable to meet the growing demand.

To address this, Elevos collaborated with Kahua to create an on-demand product training program. By implementing TalentLMS and adopting Synthesia for video production, Elevos developed a comprehensive training solution that significantly improved efficiency and scalability. The transition to on-demand training resulted in an 80% reduction in workload, enabling Kahua to better serve its users and support future innovations.

Activities

Elevos addressed Kahua's challenge by creating an on-demand product training program using TalentLMS and Synthesia for video production. This approach significantly improved efficiency and scalability, reducing the training workload by 80%.

  • We designed an on-demand training program using TalentLMS and Synthesia to efficiently train Kahua's customers, partners, and employees. This resulted in quicker integration and effective skill acquisition, significantly reducing the workload and enhancing scalability.

  • We developed comprehensive training content that focused on enhancing the users' understanding and usage of Kahua's platform. This improved the overall competency of users, ensuring they could effectively utilize the platform for their specific needs, thus boosting user satisfaction and retention.

  • We created streamlined processes for developing and delivering on-demand training content. This led to more efficient production and distribution of training materials, saving time and resources while improving operational effectiveness.

  • We guided Kahua through the transition from instructor-led training to an on-demand format. This minimized disruption and maximized acceptance of the new training program, ensuring a smooth and successful adoption.

  • We planned and executed the creation and implementation of the on-demand training program. This ensured that the project was completed on time, within budget, and met the highest quality standards, resulting in a robust training solution for Kahua.

  • “We're delivering highly effective training that requires minimal human intervention and is easy to update as we roll out new features.”

    Joe Guzman
    VP of Partner Development at Kahua

  • “Kahua's optimized enablement process is now ready to support growth at scale. Our partners and customers are getting higher quality training with far less burden on our resources.”

    Joe Guzman
    VP of Partner Development at Kahua

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