Empowering Individual Learning
We developed a training program to attract, onboard, and develop cybersecurity talent
At a Glance
Competency Modeling, Onboarding & Training, Talent Development, Change Management, Program Evaluation
Summary
Bishop Fox faced a challenge in developing a consistent, scalable training program for their cybersecurity consultants. Elevos designed and implemented a comprehensive training program, Bishop Fox Academy, which standardized training processes and empowered employees to develop their skills efficiently. This led to increased engagement, improved onboarding, and reduced training workload for managers.
Metrics
50%
decrease in new hire training workload
2x
number of employees authoring content
50%
increase in learning system engagement
37
custom courses developed
Background
Bishop Fox, a leading cybersecurity consulting firm, faced a significant challenge in finding and training qualified cybersecurity professionals. The firm aimed to develop a consistent approach to training that would attract talent, ensure efficient onboarding, and reinforce their reputation for excellence. Prior to collaborating with Elevos, Bishop Fox had an internal knowledge base and an off-the-shelf content library but lacked a unified training strategy.
In 2020, Bishop Fox partnered with Elevos to create a flagship training program, Bishop Fox Academy. The goal was to establish a standardized training process that would prepare new hires to deliver high-quality consulting services through a flexible curriculum tailored to their needs.
Activities
Elevos’ approach began with understanding Bishop Fox’s priorities through workshops with practice directors and subject matter experts. We identified 32 core skills and 128 technical skills essential for employee success.
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We identified and modeled the 32 core and 128 technical skills required for Bishop Fox consultants. This skill model was developed through extensive workshops with practice directors and subject matter experts. This approach ensured a standardized understanding of role expectations and created a modular curriculum, which facilitated consistent and targeted employee development.
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We developed comprehensive onboarding and training programs that combined self-paced and instructor-led elements, tailored to Bishop Fox's specific needs. This efficient blend of training methods reduced new hire training workload by half and accelerated the time to productivity for new employees.
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We established personalized training plans based on target skill levels and gap analyses for each employee. This individualized approach increased employee engagement, retention, and professional growth, as employees could clearly see their development pathways and progress.
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We guided the rollout of the new training paths and supported leaders in administering them, ensuring minimal disruption and maximum acceptance. This smooth transition to the new training system ensured high levels of adoption and effectiveness, leading to better-prepared consultants.
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We conducted thorough evaluations of the training programs to identify strengths and areas for improvement. These evaluations ensured the training initiatives were continuously refined and optimized, delivering better outcomes and maintaining high standards of quality.
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